Hampton Inn Richmond-West Innsbrook
What Guests Say
The breakfast was your typical hotel breakfast. The hotel was clean. We would stay here again. I liked the environmental approach.... refillable shampoos, conditioners, etc. No little bottles for the landfill. We enjoyed the outdoor pool too.
Christine
July 2024
I loved the staff Everyone was really professional especially the lady that checked me in. Her name was Nicole and she was extremely thorough and relatable. She took her time with me and was very attentive to my needs and the needs of the other guests as they were coming in. The kitchen staff was also great. They went out of their way to cook something different due to my inability to eat pork. They all just went way beyond what was necessary to make me feel welcome and comfortable
Monique
January 2024
Even with rain and equipment issues, little details were always taken care of. Always a fresh coffee bar set up ready to serve 24-7. Anything we asked about, they usually offered the next level up as well as meeting the basic request. That made me realize they were trained in hospitality.
Piccolo
June 2023
The hotel is in a great location with lots of restaurants and stores around. The rooms were great. And the staff was very accommodating.
Jennifer
February 2024
breakfast was good. staff was extremely friendly. Every single staff person i encountered was genuinely happy and nice and talked to my kids and made their stay better in my opinion. my kids speak and say hi to everyone and some people just ignore or say hi. everyone kinda had little conversations with them for instance when i was checking in or at breakfast or even just in lobby. made the boys feel important.
Ashley
August 2022
Hot breakfast with attendant to assist with special needs if required. Great location with many restaurant/ dining options. Plenty of free parking.
Pittman
October 2024
The staff was very friendly. The room was very clean. The location was close to everything. Breakfast was actually really good. I would stay here again.
Lan
February 2025
Loved this hotel! Great location close to lots of restaurants, bars and shopping! Check in went very smooth, staff was friendly and the room was clean and spacious!
Anastasia
June 2024
Our stay was nice and quiet. Room was clean..Bed was comfortable. We forgot a few items but was able to step out and go next door to the 7/11 store and come back. Breakfast was good. You had a choice between making waffles. They also had bacon, eggs, oatmeal, pastries, cereals, coffee, juices available. Would stay again.
S
March 2022
The hotel was clean and the staff was helpful, friendly, and professional.
Sonia
July 2022
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